Terms and Conditions
Methods of Payment
We accept Visa, MasterCard, Discover or American Express for payment. Terms may be available upon completion of credit application, terms are NET 10 days. Credit application processing time will take a minimum of two weeks. Past due balances are subject to a finance charge of 1.75% per month. Online orders must be charged to Visa, MasterCard, Discover or American Express unless you have established an account. There will be a $25.00 fee for any returned check.
Our minimum order is $100.00.
Funtastic is obligated to collect sales tax from Indiana customers for merchandise purchased for use and not for resale except when a non-profit organization provides our office with a State Sales Tax Exemption Certificate at the time of purchase.
All orders are shipped F.O.B. from our Fort Wayne facility by either FedEx or UPS Ground Service (whichever is least expensive to you). COD, Next Day Air, Second Day Air or 3 Day Select Ground Service is also available on request. We make every attempt to ship your order within 24 hours, excluding Saturday and Sunday.
Freight charges are based on package weight, dimensions and destination. Freight costs are determined after an order is pulled and packed. When the shipper has determined the location for delivery, they may add a ‘Residential Fee’ which will be added to your cost. COD shipments are subject to a fee of $15.50 which is charged by the carrier and added to your invoice. There is a small handling fee charged on all orders.
When you provide your email address, you can request receipt of an email notification from the carrier with a tracking number that will allow you to track your package by going to their website.
Merchandise Damaged in Shipment
We cannot be responsible for breakage, damage or loss of merchandise while in transit. Damaged shipments are to be reported to the carrier immediately. Call us and we will request the carrier to make an inspection in order to file a claim. The original cartons must be held for shipper inspection.
Shipments Returned as “Undeliverable”
If your order is returned to us because the shipper was unable to deliver it for any reason other than our error, you will be issued credit for the merchandise, less a 15% restocking fee. You are responsible for paying the shipping and handling costs in each direction.
Additional Shipping Information
Funtastic Novelties can ONLY ship to the continental United States, Alaska, and Hawaii. Alaska and Hawaii orders must be shipped Second Day Air and the increased cost incurred by you. In the rare instance we accept an order from Canada, they will be billed for freight from our warehouse. Any additional fees such as customs, brokers fees, negotiations or taxes incurred are the buyers responsibility and may be billed after the fact.
The prices quoted online are current at the time it is published. We apologize for any typographical errors on our website but cannot be responsible for them. Due to circumstances beyond our control, all prices, colors, packaging and minimum quantities are subject to change without notice. We recommend you confirm price and packaging when you place your order. The information and statements contained here are reliable to the best of our knowledge and should not be construed as a warranty or representation for which we assume legal responsibility. Users should exercise common sense and normal caution when using any product. Our products are not intended for use by children under six years of age. Some products contain small parts and therefore constitute a choking hazard for children under the age of three.